Technology Update

Bloomingdale Public Schools                            Volume 5 Issue 9                     May 11, 2004

 

 

Additional AntiVirus Information

 

Most of the computers in the district have their antivirus software automatically managed by a central computer.  When a virus is found on your machine it is put into quarantine. We don’t currently have a way to delete those quarantined files centrally and so they stay in your personal quarantine area. Consequentially the antivirus software keeps finding the virus even though it is quarantined. If you could check your quarantine area and delete any files that are there, it would help immensely. The directions are as follows:

 

  1. Go to Start à Programs à Symantec Client Security à Symantec Antivirus client
    (If you don’t have the Symantec client security links, read below.)
  2. The window that appears has two sides to it.  Look at the left side. (Notice the scan a floppy disk feature. We’re not going to do anything with that now, but this is where you go if you want to check a floppy for viruses.)  Click on the + sign next to View.
  3. Click on Quarantine If no items show up on the right side in the quarantine window, you are finished with this Technology Update.
  4. If there are items showing in the right side quarantine window, highlight all of them and then click the red X above the window.
  5. The system then does a status check on the files and so you will see a new window with all of the files listed. There is a button there that says “Start Delete” 
  6. The window will then show which ones were successfully completed.   Close the window and then close the Symantec AntiVirus Window and then exit and you’re done.

 

 

What if you don’t have the Symantec client security software on your computer.

 

  1. I need to know the name of your computer. To find it, follow the following steps
  2. If it is an XP computer:  Right click my computer, then properties, then the Computer Name Tab.  I need to know the Full computer name listed there.
  3. If you have a windows 95 or 98 machine, right click network neighborhood.
  4. Click on Properties
  5. Click on the Identification Tab.  The computer name is located there. Please email that to me.